Dear Users,
We at TheCityCeleb are committed to respecting the rights of individuals and creators. If you believe your rights have been infringed upon on our platform, we encourage you to contact us. Your feedback is valuable, and we want to address any concerns promptly.
If you are the rightful owner of intellectual property and believe that your work has been used or distributed on TheCityCeleb without proper authorization, or if you have any other concerns regarding rights infringement, please contact us through the following channels:
Contact Information
- Email: DMCA@thecityceleb.com
- Phone: (+234) 8154135400
Reports Must Contain
When reporting an infringement, please provide the following details:
- Description of the Copyrighted Work: A description of the copyrighted work or rights you believe have been infringed.
- URL of Infringing Material: The specific location (URL) on TheCityCeleb where the infringing material is found.
- Your Contact Information: Your contact information, including your name, address, email, and phone number.
- Good Faith Belief Statement: A statement that you have a good faith belief that the use of the material is not authorized by the copyright or intellectual property owner, its agent, or the law.
- Statement Under Penalty of Perjury: A statement, made under penalty of perjury, that the information provided is accurate and that you are the copyright or intellectual property owner or authorized to act on behalf of the owner.
Investigation Process
We will investigate all claims promptly and take appropriate action to address any proven infringement. We appreciate your cooperation in helping us maintain a platform that respects the rights of all users. The following processes will be deployed by our team to process your reports.
- Receipt of Complaint:
- Upon receiving your complaint, our dedicated team will acknowledge the receipt promptly.
- Initial Review:
- We will conduct an initial review of the provided information to ensure all necessary details are included. If additional information is needed, we will reach out to you promptly.
- Verification of Claim:
- Our team will verify the authenticity of the claim by assessing the provided evidence and comparing it with the allegedly infringing material on TheCityCeleb.
- Contact with Parties Involved:
- If necessary, we may reach out to both parties involved to gather additional information or clarify any discrepancies.
- Decision and Action:
- Based on the findings of our investigation, we will make a fair and informed decision. This may include taking down the alleged infringing material, issuing warnings, or other appropriate actions.
- Communication of Resolution:
- Once a decision is reached, we will promptly communicate the resolution to all parties involved. This may include the complainant, the alleged infringer, and any affected users.
- Appeals Process:
- If any party disagrees with the outcome, we have an appeals process in place to reevaluate the case and ensure a fair resolution.
- Continuous Improvement:
- We continuously strive to improve our processes based on user feedback and industry best practices. Your input is invaluable in helping us refine our approach to rights management.
Our commitment is to maintain a platform where intellectual property rights are respected, and we appreciate your cooperation in assisting us in achieving this goal.
Thank you for your understanding and collaboration.